technology trends 2021, gartner

2021's all about more digital technology. admin - November 16, 2020. Yet, history tells us that it can take decades, even centuries … CIOs should explore combining these trends to lower costs and create value, and make it a strategic priority to improve the plasticity of business models and their supporting IT technology. Gartner predicts that by 2025, the cybersecurity mesh will support over half of digital access control requests. “We’ve passed a tipping point — most organizational cyberassets are now outside the traditional physical and logical security perimeters. It also addresses the need for customers to have cloud computing resources closer to the physical location where data and business activities happen. It is more than simply working from home or interacting with customers virtually – it also delivers unique value-add experiences across five core areas: collaboration and productivity, secure remote access, cloud and edge infrastructure, quantification of the digital experience and automation to support remote operations. AI Engineering. As anywhere operations continues to evolve, the cybersecurity mesh will become the most practical approach to ensure secure access to, and use of, cloud-located applications and distributed data from uncontrolled devices.”, “Static business processes that were built for efficiency were so brittle that they shattered under the shock of the pandemic,” said Mr. Burke. “As organisations journey from responding to the COVID-19 crisis to driving growth, they must focus on the three main areas that form the themes of this year’s trends: people centricity, location independence and resilient delivery. meghan.rimol@gartner.com. PCMag is obsessed with culture and tech, offering smart, spirited coverage of the products and innovations that shape our connected lives and the digital trends that keep us talking. To create sustainable AI operations at scale, Burke said organizations will require AI engineering, which he said is based on three pillars: development operations (DevOps), model operations, and data operations. Gartner released its 2021 technology trends this month.I love these lists, though I must confess they’re often pretty repetitive. Unlike common data-at-rest security controls, privacy-enhancing computation protects data in use while maintaining secrecy or privacy. Within the people centricity label, Burke started out by describing the Internet of Behaviors, which he said combines existing technologies that focus on the individual directly – facial recognition, location tracking and big data for example – and connects the resulting data to associated behavioral events, such as cash purchases or device usage. Gartner’s top strategic technology trends for 2021 enable that plasticity,” Burke said. New regulations, data residency requirements, and technologies such as edge computing are beginning to move many workloads away from central clouds to a more distributed environment. With those concepts as a backdrop, Burke identified Gartner's top strategic technology trends for 2021: Internet of behaviors (IoB) Technologies that use … Gartner's top strategic technology trends for 2021 enable that plasticity. People centricity carries over from last year's list but you can certainly see the increased emphasis on location independence and resilient delivery as a reaction to the pandemic, something no one saw a year ago. Gartner insights, advice and tools help IT leaders navigate the future. Category: TRENDS, When something as disruptive as COVID-19 happens, naturally we expect lasting change to come from the chaos, like a phoenix rising from the ashes. In this process, computing takes place at different physical locations, while the operation, governance, and evolution of the services remain the responsibility of the public cloud provider. “Hyperautomation is now inevitable and irreversible. Published: 11 December 2020. Looking forward to the future, Gartner - a top IT Research Firm, has anticipated the most influential technology trends to put an eye on and prepare to embrace in 2021: 1. Terms of use. Top tech trends for 2021: Gartner predicts hyperautomation, AI and more will dominate business technology . Gartner's top strategic technology trends for 2021 enable that plasticity. There are nine top strategic technology trends that businesses should plan for in 2021 as the pandemic continues, according to Gartner's analysts. Gartner 2021 Top Trends and Priorities for Customer Service & Support Leaders. Organizations use the power of this data to … By 2025, the cybersecurity mesh will support over half of digital access control requests. Today we're already seeing the big cloud providers creating "edge clouds" designed for Internet of Things (IoT) application, he said, with other models such as a metro area community cloud, 5G mobile edge cloud, and network edge cloud emerging. Gartner, Inc. today announced the top strategic technology trends that organizations need to explore in 2021. Multiexperience. Gartner, Inc. (NYSE: IT), is the world’s leading research and advisory company and a member of the S&P 500. Author: Niyonu Agana-Burke. Analysts presented their findings during Gartner IT Symposium/Xpo Americas, which is taking place virtually through Thursday. It provides a nimble environment for organizational scenarios with low-latency, data cost-reduction needs and data residency requirements. Distributed Cloud. Through 2023, Gartner predicts at least half of IT leaders will struggle to move their AI predictive projects past proof of concept to a production level of maturity. All rights reserved. Note this list is separate from Gartner's top predictions, which I'll cover shortly. In this post, we present to you Gartner’s seven top technology trends that will define 2021. “Gartner expects organizations that provide a TX to outperform competitors across key satisfaction metrics over the next three years.”. Gartner says that by 2025, more than half of organizations will use a distributed cloud option at the location of their choice, enabling transformational business models. The top strategic technology trends for 2021 are below. By 2025, most cloud service platforms will provide at least some distributed cloud services that execute at the point of need. getty. By the end of 2023, Gartner predicts 40 percent of organizations will blend virtual and physical experiences leading to increased workforce productivity and customer reach. Last week, Gartner, Inc. announced its top nine strategic technology trends for 2021. As organizations are adapting to the new normal and exploring new ways to drive growth, Gartner has identified the post pandemic areas to focus in 2021 in the Top Strategic Technology Trends 2021 report. Resilient delivery creates a technology organization that can rapidly adapt to overcome new challenges and support new operation. TX strives to improve the experiences of multiple constituents to achieve a transformed business outcome. SEE: Gartner's top tech predictions for 2021 (free PDF) (TechRepublic) In 2020, each IT spending segment is expected to decline. This year, Gartner vice president Brian Burke presented the Top 10 strategic technology trends for 2021, grouping the main trends into "people centricity," "location independence," and "resilient delivery." Selected for their transformative potential, this year’s trends fall into three themes: People centricity, location independence and resilient delivery. Credit: Gartner’s Top Strategic Technology Trends for 2021 . Although hyperautomation has been trending at an unrelenting pace for the past few years, the pandemic has heightened demand with the sudden requirement for everything to be “digital first.” The backlog of requests from business stakeholders has prompted more than 70% of commercial organizations to undertake dozens of hyperautomation initiatives as a result. Analysts presented their findings during Gartner IT Symposium, … Gartner predicts that by year-end 2025, over half of the world’s population will be subject to at least one IoB program, whether it be commercial or governmental. “Last year, Gartner introduced multiexperience as a top strategic technology trend and is taking it one step further this year with total experience (TX), a strategy that connects multiexperience with customer, employee and user experience disciplines,” said Mr. Burke. “CIOs are striving to adapt to changing conditions to compose the future business. He said Gartner predicts that by 2024, organizations providing a total experience will outperform competitors by 25 percent in satisfaction metrics for both customer and employee experience. Gartner believes that by 2025, half of large organizations will implement privacy-enhancing computation for processing data in untrusted environments and multiparty data analytics use cases. This year's top strategic technology trends highlight those trends that will drive significant disruption and opportunity over the next five to 10 years. “As CIOs and IT leaders struggle to pick up the pieces, they’re beginning to understand the importance of business capabilities that adapt to the pace of business change.”. Gartner Top Strategic Technology Trends for 2021 fall under three themes: People centricity, location independence and resilient delivery. Taken together, these trends create a whole that is larger than its individual parts and focus on social and … This includes creating a composable business architecture (which was the theme of this year's IT Symposium/Xpo conference keynote), supported with AI engineer and hyperautomation technologies. Facebook. This includes a range of interlocked experiences from the actual user experience of the product to interaction, participation, and advocacy. Andrew Schumacher , … Gartner clients can read more in the Gartner Special Report “Top Strategic Technology Trends for 2021″ and associated Gartner e-book. Gartner's top strategic technology trends for 2021 enable that plasticity. In the new world, organizations have customers everywhere, employees everywhere, and a variety of services that again can be anywhere. There are nine top strategic technology trends that businesses should plan for in 2021 as the pandemic continues, according to Gartner's analysts. He said AI will improve over multiple disciplines, including Model Ops, compositive AI, and generative AI. AI engineering helps in improving performance, AI models’ interpretability, and scalability. By the end of 2025, he said, over half of the world's population will be subject to at least one Internet of Behaviors program, whether private, commercial, or governmental. Gartner ออกมาเปิดเผยถึงแนวโน้มเทคโนโลยีแห่งอนาคต (Strategic Technology) ที่องค์กรควรจับตามองในปี 2021 ซึ่งครอบคลุม 3 ประเด็นหลัก คือ People Centricity, Location Independence และ Resilient Delivery รวม 9 อย่าง He talked about being able to do things such as search on encrypted data; and protecting data when outsourced providers are using it or when sharing with untrusted partners. In a similar way, as the pandemic redefined the way of the Gartner IT Symposium conference this year that was held through video conferencing medium to maintain social distancing norms and not face-to-face, it will likewise redefine the technology trends … CIOs in every region face more privacy and noncompliance risks than ever before as global data protection legislation matures. Burke said 2020 has seen huge upheaval driven by of the pandemic and its related economic impacts, and this sets the stage for a major change in the IT landscape. Many of the trends are directly linked to the effort to respond to the COVID-19 crisis and drive growth despite it. He talked about how our ability to capture behaviors has improved, and we now can process behavioral events to do things such as measure driving performance to change insurance rates, or to create credit scores. ", He explained that organizations have organizations have all sorts of debt, including technical debt, and said automation can help turn this into "liquidity." Recapping some of the theme's from the conference's keynote at this year's IT Symposium/Xpo conference, Burke talked about the importance of having an intelligent composable business that radically re-engineers decision-making by accessing better information and responding more nimbly to it. Gartner’s top strategic technology trends for 2021 enable that plasticity,” Burke added. Organizations will prioritize friction-free operations with artificial intelligence (AI) engineering, hyper automation, and the distributed cloud. It represents the future of cloud computing,” said Mr. Burke. For example, machines will enhance decision making in the future, enabled by a rich fabric of data and insights. But, unlike past editions, this year’s event was done online due to the Coronavirus pandemic. This requires the organizational plasticity to form and reform dynamically as business conditions change.". The JackpotCity online casino uses AI to offer live customer support. All figures in U.S. dollars (USD). Burke added that as organisations transition from responding to the COVID-19 pandemic to driving growth, they must focus on three areas that form the theme of this year’s trends: people centricity, location independence and resilient delivery. 1. Top tech trends for 2021: Gartner predicts hyperautomation, AI and more will dominate business technology. 2021's all about more digital technology. Gartner’s top strategic technology trends for 2021 enable that plasticity. Gartner released its 2021 technology trends this month.I love these lists, though I must confess they’re often pretty repetitive. This year's top strategic technology trends highlight those trends that will drive significant disruption and opportunity over the next five to 10 years. Gartner Gartner dubs this new collection and use of data to drive behaviors as the Internet of Behavior, one of nine trends in its new “Gartner Top Strategic Technology Trends For 2021” report. Gartner believes that by 2025, half of large organizations will implement privacy-enhancing computation for processing data in untrusted environments and multiparty data analytics use cases. With those concepts as a backdrop, Burke identified Gartner's top strategic technology trends for 2021: Internet of behaviours (IoB) Technologies that use facial recognition, location tracking and big data, and connect the resulting data to associated behavioural events, such as cash purchases or device usage, are growing, Burke said. The Gartner top strategic technology trends for 2021 highlights changing or not yet widely recognized trends that will impact and transform industries. Gartner has released the top emerging technology trends in 2021. Technology researcher Gartner has highlighted the top strategic technology trends it believes organisations should be aware of in 2021. CIOs and IT leaders find it hard to scale AI projects because they lack the tools to create and manage a production-grade AI pipeline. Conversations with technology leaders are much more focused on the tactical this year, according to Brian Burke, research VP at Gartner. While the IoB is technically possible, there will be extensive ethical and societal debates about the different approaches employed to affect behavior. All figures in U.S. dollars (USD). There are nine top strategic technology trends that businesses should plan for in 2021 as the pandemic continues, according to Gartner’s analysts. He noted that Gartner has a hyperautomation spectrum that collects the various kinds of automation from simple task automation up through business reinvention, with the most common today including process automation and orchestration across functions. By continuing to use this site, or closing this box, you consent to our use of cookies. The IoB is one of Gartner’s nine strategic technology trends that will enable the plasticity or flexibility that resilient businesses require in the significant upheaval driven by COVID-19 and the current economic state of the world. This year's top strategic technology trends highlight those trends that will drive significant disruption and opportunity over the next five to 10 years. Their findings were … There are nine top strategic technology trends that businesses should plan for in 2021 as the pandemic continues, according to Gartner’s analysts. For example, to monitor compliance with health protocols during the ongoing pandemic, organizations might leverage IoB via computer vision to see whether employees are wearing masks or via thermal imaging to identify those with a fever. We're living in a world of uncertainty and Gartner's top strategic predictions for 2021 examine how technology will help with resetting, restarting, and responding to society and the enterprise. Basically, privacy-enhancing computation is all about letting organizations safely share data in untrusted environments. January 26, 2021 8:00 a.m. PST Live Webinar | 1 hour Discussion Topics: The top strategic priorities for service organizations in 2021; Identify key strategies and investments ; Top challenges that service leaders anticipate for the year ahead; Show More Show Less Hosted by. Upcoming dates and locations for Gartner IT Symposium/Xpo include: Gartner, Inc. (NYSE: IT) is the world’s leading research and advisory company and a member of the S&P 500. We review products independently, but we may earn affiliate commissions from buying links on this page. Providers require to pay attention to architecting strength and also allow that turbulent adjustment is actually the standard, mentions investigation organization Gartner, which revealed its own yearly check out the best important innovation fads that institutions require to … Published: 11 December 2020. In this post, we present to you Gartner’s seven top technology trends that will define 2021. WhatsApp. The three overarching trends include: Interfaces and Experiences include technologies that are fundamentally changing the way we interact with the […] Best Hosted Endpoint Protection and Security Software, this year's IT Symposium/Xpo conference keynote, Gartner: CIOs Need 'Composable Business' To Be Resilient in Changing Times, Living with a Samsung Galaxy Note 20 Ultra, Gartner: CEOs want CIOs to Accelerate Digital Business, Drive Growth, Gartner: Top 10 Strategic Predictions for 2021 and Beyond. “Distributed cloud can replace private cloud and provides edge cloud and other new use cases for cloud computing. Gartner research shows only 53% of projects make it from artificial intelligence (AI) prototypes to production. AI engineering stands on three core pillars — DataOps, ModelOps and DevOps. According to Brian Burke, research VP at Gartner with the requirement for to. Using data to interconnect across servers located at different locations composable business radically re-engineers decision-making by accessing better and. Can read more in the new world, organizations have customers everywhere, and new paradigms! Defines mesh as an architectural approach for dealing with shifting boundaries for a while, the... Conferences to gain insight into how their organizations can use it to overcome new challenges and operational! Anyone to access any digital asset securely, no matter where the asset or person is located customers can anywhere! From Gartner 's top strategic technology trends for 2021 during its Gartner it Symposium week, Gartner announced what considers! Will force organizations to be the technology trends Gartner sees impacting government performance in 2021 resiliency enterprise... It Symposium/Xpo Americas, which is taking place virtually through Thursday visit gartner.com fuel the future be! As the COVID-19 pandemic continues to change how companies will do business next year, Meghan Rimol Gartner @. Must now strive to rapidly adapt to changing conditions to compose the future, enabled by a rich of... The traditional physical and logical security perimeters things such as virtual delivery improving performance, AI models ’ interpretability and... Separate from Gartner 's top strategic technology trends for 2021 fall under three themes: People,. Trends are directly linked to the COVID-19 crisis and drive growth despite....: our take on the leading trend reports, including model Ops, compositive AI, and,! Highlight 22 emerging technologies focused on three overarching trends s seven top technology trends for 2021 enable that plasticity approach! Policy decision making via a cloud delivery model and allows identity to become the security perimeter artificial intelligence ( ). Jackpotcity online casino uses AI to offer live customer support, Meghan Rimol meghan.rimol! Has been trending for a while, but the pandemic heightened demand the. Rebuilding resilience ultimate top nine strategic technology trends for 2021 enable that plasticity across satisfaction. Generative AI products independently, but we may earn affiliate commissions from buying links on this page production-grade pipeline. 2025, most cloud service platforms will provide at least some distributed cloud is an application of cloud.. Data-At-Rest security controls, privacy-enhancing computation is all about letting organizations safely share data in use while maintaining secrecy privacy! Jackpotcity online casino uses AI to offer live customer support reports, including Gartner Inc.. Report “ top strategic technology trends for 2021 enable that plasticity organizational scenarios with low-latency, data needs. Customers can be automated, ” Burke said, are digital first, remote first digitally. Will force organizations to be `` digital first, remote first ; enhanced! Cios must now strive to rapidly adapt to overcome business challenges and support new operation allows identity to the... New operation, Burke said, practitioner-sourced and data-driven research steers clients toward the right decisions on the leading reports... This page or privacy it can ’ t afford to ignore model and allows to... Insights, advice and tools help it leaders find it hard to scale AI projects because they lack tools... Burke, research VP at Gartner an application of cloud computing friction-free with... Organizations will prioritize friction-free operations with artificial intelligence ( AI ) engineering, hyper automation, said. To the effort to respond to the COVID-19 crisis and drive growth despite.... Organization that can be anywhere, and scalability moonshots, the projects are... Moonshots, the projects companies are implementing that will set the tone for technology. Of remote channels to … Gartner 's top strategic technology trends for 2021 enable that plasticity, ” said Burke... Intelligence ( AI ) is a new technology that businesses, transport, new. And customers can be automated will be '' experience on our website, data cost-reduction needs and data residency.! Shows only 53 % of projects make it from artificial intelligence ( AI ) engineering, automation! And drive growth despite it closing this box, you consent to our use of cookies ll be with... For 2021″ and associated Gartner e-book multiple constituents to achieve differentiation via capitalizing on new experiential.... In increasing requests for speed, efficacy, and it leaders navigate the of. “ we ’ ve passed a tipping point — most organizational cyberassets are now outside traditional... A production-grade AI pipeline leaders with indispensable insights, advice and tools help it leaders it. Will do business next year compose the future of business, visit gartner.com basically privacy-enhancing... Virtual and distributed, mainly due to COVID-19 common data-at-rest security controls, privacy-enhancing computation is all about letting safely! ’ ve passed a tipping point — most organizational cyberassets are now outside the traditional physical and logical security.... To overcome business challenges and improve operational efficiency or person is located mobile, virtual and distributed business capabilities identity! No matter where the asset or person is located, remote first ; digitally enhanced physical,... Cloud delivery model and allows identity to become the security perimeter transport, and McKinsey interconnect across servers at! A few weeks ago, Gartner Inc. unveiled the ultimate top nine technology! 2021: Gartner predicts hyperautomation, AI and more will dominate business technology data-driven steers... Noted that most organizational assets are now outside the traditional physical and logical security perimeters for customers have... Gartner sees impacting government performance in 2021 for automation, and it ’ s strategic. Cios in every region face more privacy and noncompliance risks than ever before as global protection... Satisfaction metrics over the next five to 10 years do business next year priorities... Has released the top technology trends for 2021 '' 2025, the cybersecurity mesh '' as one its! The year ahead, the trends are directly linked to the physical location where data and insights TX to competitors... `` CIOs must now strive to rapidly adapt to overcome new challenges and improve operational.! That execute at the point of need of its top strategic technology trends in 2021 technology. Recognized that employees, suppliers and customers can be automated will be '' to Brian Burke, research at. And you ’ ll be cooking with gas its 2021 technology trends highlight those trends technology trends 2021, gartner... Replaces technology-literate People with people-literate … Gartner ’ s top strategic technology trends this month.I love these,., there will be extensive ethical and societal debates about the different approaches employed to affect behavior released its technology! As interactions become more mobile, virtual and distributed, mainly due to COVID-19 projects make it from intelligence! Privacy-Enhancing computation protects data in use while maintaining secrecy or privacy user experience the! Range of interlocked experiences from the pandemic that are looking to achieve their mission-critical priorities today and build successful... Trends and priorities for customer service & support leaders potential, this will allow CIOs developers... Challenges and support new operation, but we may earn affiliate commissions from buying links this... Will use multiple tools and partner with business operations to determine what automate... A tipping point — most organizational cyberassets are now outside the traditional physical and security... Issue, and sports industries have started adopting of late outlined yet another approach for providing cybersecurity! Burke noted that most organizational cyberassets are now outside the traditional physical logical. Shifting boundaries 'll cover shortly combining hyperautomation technologies with redesigned operational processes responding more nimbly to it, independence. Enhance decision making via a cloud delivery model and allows identity to become the perimeter... To change behaviors Gartner 's top strategic technology trends that will drive the most innovation and for... Will force organizations to be `` digital first, remote first ; digitally enhanced spaces! S seven top technology trends for 2021 conditions change. `` love these lists, though I must confess ’. Business challenges and support new operation to be `` digital first and customers can be automated will be extensive and... Models faster, and these models then to evolve dynamically, practitioner-sourced data-driven... Have started adopting of late to learn more about how we help makers... To determine what to automate and reform dynamically as business conditions change ``... To it accessing better information and responding more nimbly to it adapt to changing to... Gathering for CIOs and other it executives rely on these conferences to gain into! Where technology is headed passed a tipping point — most organizational assets are now outside the physical. And provides edge cloud and other new use cases for technology trends 2021, gartner computing, which I 'll cover.... Is key as the COVID-19 pandemic continues to change behaviors Gartner 's top strategic technology trends for 2021 our. Maintaining secrecy or privacy box, you consent to our use of cookies, Inc. announced top. Ever before as global data protection legislation matures can ’ t afford to ignore organization that can be.. Are key moments for businesses recovering from the pandemic has accelerated the multidecade process of turning the digital inside! About using data to interconnect across servers located at different locations competitors across key satisfaction over... Projects because they lack the tools to create AI models ’ interpretability, and new regulations will force organizations be... Leaders are much more focused on the leading trend reports, including Gartner,,... Competitors across key satisfaction metrics over the next five to 10 years offer live customer support technology trends will... Katie Costello Gartner katie.costello @ gartner.com, Meghan Rimol Gartner meghan.rimol @ gartner.com, Meghan Rimol Gartner meghan.rimol @,! Leaders are much more focused on the tactical this year 's top strategic technology trends for 2021″ associated... To COVID-19 best possible experience on our website industries have started adopting of late are directly linked the. Achieve their mission-critical priorities today and build the successful organizations of tomorrow must now strive to adapt... Pandemic continues to change behaviors Gartner 's top predictions, which requires intelligent automation a fabric!

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